WREXHAM AFC DISABLED POLICY 2020/21
29 spaces for both Home and Away supporters at pitch level in the Hays Travel Stand. Fair cover with helpers sat behind.
A new platform at height was built in 2015 and allows for six wheelchair spaces, with carers, which are assigned by the Wrexham Disabled Supporters Association on a rotating basis to their members. Non members are also welcome but you will need to contact the DSA in order for them to add you to their rotas. Access to the disabled platform is via the 1864 entrance on Mold Road where there is a lift to gain access to the platform.
We offer a waitress service to all wheelchair users, meaning you can order food/drinks pitchside.
DISABILITY LIAISON OFFICER
Kerry Evans is the Disability Liaison Officer at Wrexham AFC after taking the role in January 2018 on a voluntary basis. The disability liaison officer is responsible for all things relating to disability within the football club. Find out more about Kerry and her role here.
My Racecourse is an autism friendly stadium. You can read more about this here.
You can find out more about visiting the stadium with autism here.
We also have an autism quiet area that is in the home end, but if any travelling supporters feel they would benefit from sitting there with their families then get in touch! We have a waitress service to take food/drink orders pitchside so that you don't need to enter a busy concourse. Wrexham AFC have both female and male stewards designated to the area to chat and support the people sitting there. We also offer ear defenders, the use of dedicated toilets and a quiet hub, with books and sensory lighting that can be used close by if you need some quiet time.
AUDIO DESCRIPTIVE COMMENTARY
We have a free Audio Descriptive Commentary service, for both home and away supporters, that is available at all our home games where blind and partially sighted people can hear a descriptive commentary of the game. All you need to do is bring your own headphones or earphones to use in a device given prior to the game. If you are interested in using this service please contact the DSA directly here.
Wrexham AFC offer an Audio CD of our match day programme for blind and partially sighted people which can be purchased from the club shop for £3.
Appropriate age level in respective stands applies. A carer (if required) will be admitted free of charge accompanied by proof of disability. Either a DLA entitlement letter or a PIP entitlement letter will need to be shown at the ticket office in advance to obtain your free carer ticket - match ticket required from the Ticket Office - 01978 89 1864
More details can be found here.
PARKING AND ACCESS
Spaces are available alongside the fence on the University car park manned by DSA volunteers at a charge of £3. The entry is next to the speed camera on the Mold Road. This is in close proximity to the stadium wheelchair entry point, which is gate number 12 adjacent to turnstile 30 on the Mold Road.
Club advises the pre-booking of match tickets, although for normal matches payment will be usually be taken on entry to the ground, while access is level throughout the Hays Travel Stand.
TOILETS AND CATERING
There are two adapted toilets in Hays Travel Stand concourse, one as you enter via gate 12 and one the opposite end of the concourse with alarm cords in place. A refreshment area with low level counter is by the gate 12 entrance and in the middle of the concourse there is a further refreshment area with both higher & lowered counters for easy access, all with steward assistance.
Wrexham AFC have both blankets on cold days and fully waterproof poncho's on wet days available for both home and away fans.
Disabled Supporters Association - Facebook