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SUPPORTER INFORMATION | Wrexham AFC vs Woking

Key information for supporters attending our next home match

10 September 2021

Ticket News

SUPPORTER INFORMATION | Wrexham AFC vs Woking

Key information for supporters attending our next home match

10 September 2021

Our first Saturday afternoon league game of the 2021/22 season sees Alan Dowson’s Woking visit the Racecourse Ground on September 11. The match kicks off at 3pm, and will take place in front of the highest Vanarama National League attendance of the season so far.

The match is all-ticket and tickets must be bought in advance. Online sales are available until 5pm today (Friday September 10), and any remaining tickets after that time must be bought from the Club Shop, in person, between 9am and 2.45pm on Saturday.

We ask all supporters to read the important information below and continue to be patient with staff and volunteers.

Ticketing and entry

The WREXRENT Stand re-opens for this game, and we will welcome the highest National League attendance of the season so far – of any Club in our division.

All outstanding season tickets and individual match-day tickets bought before 12pm on Wednesday (September 8) have been posted out to supporters by next-day delivery.

Any tickets purchased after this date will be available to pick up from the Club Shop on Saturday morning. Collections are available from 9am to 2.45pm.

Please note, there will be no cash turnstiles in operation and online sales close at 5pm on Friday (September 10). Any ticket purchases after this time must be in person and from the Club Shop, and are subject to availability.

We ask all supporters to get to the Racecourse Ground early where possible, to reduce queuing times and ensure any enquiries can be dealt with promptly and well in advance of kick-off time.

All ticketing enquiries should be reported to the Club Shop. After 1.30pm on Saturday, however, supporters in the Mold Road Stand only can use the Mold Road Stand reception. Supporters in the Wrexham Lager and WREXRENT Stands should continue to use the Club Shop.

Ticket collections close at 2.45pm, to assist in getting all supporters into their seats in time for kick-off.

Wrexham Lager Stand season ticket holders should enter via turnstiles 5-10. Mold Road Stand season ticket holders should use turnstiles 25-30. WREXRENT Stand season ticket holders enter via turnstiles 36-42.

Away supporters

Away supporters will be situated in the university end of the Wrexham Lager Stand. Entry is via turnstiles 1-4.

Parking

Parking is available in the Glyndwr University Wrexham car park, adjacent to the stadium, at a cost of £3 per car. Disabled parking is also available.

Please do not park in the main club car park, and please also be respectful of our neighbours when choosing where to park.

Cars must not be parked in permit-only areas around the ground.

We know all supporters are proud of our place in the community, and we ask everybody to respect that when parking their cars so as to avoid disruption to our neighbours.

Travel information

By car: The Racecourse Ground is located on Mold Road. The postcode is LL11 2AH. By car, take the A483 from Chester or Oswestry to Wrexham. Exit at the ‘Mold’ junction and then follow signs for ‘Town Centre’ and the Racecourse Ground will come quickly into view.

By train: The nearest train station is Wrexham General, which is located next to the ground. Please note, under Welsh Government guidelines you must wear a facemask when travelling on Transport for Wales services.

By bus: Wrexham bus station is located in the centre of town. From the bus station, head towards the prominent multi-storey car park and turn right along Mold Road. The ground will be located on the right-hand side, just after you cross the bridge over the railway tracks, about half a mile along this road.

Hospitality

Any outstanding season passes for the Executive Room and Bamford Suite will now be available for pick-up on Friday September 10 between 12pm-5pm.

Alternatively, you can collect on the day at the Bamford Suite entrance from 12pm if you are dining in the Bamford Suite, or from 1.30pm onwards if you are an Executive Room ticket holder.

Wristbands will be issued on entry. Please contact geoff.scott@wrexhamafc.co.uk if you have any further questions.

Centenary Club

Season-ticket holders for the Centenary Club have been emailed in advance with instructions for picking up their passes.

Season passes will be available for collection at the Centenary Club entrance when it opens at 12pm, where you will also be given a wristband. Please bring your full season ticket and ID to collect your pass.

Drinks and street food will be available to buy. Street food can be bought from the kitchen serving hatch, where card payments will be available, and supporters can also place half-time and full-time drinks orders before exiting to their seats.

To gain access to seats, supporters will need to have their full Wrexham AFC season tickets scanned in at the rear door.

Centenary Club season passes are still available to buy, ensuring you can benefit from all of the above and secure your place at the bar for the equivalent of less than £5 per game. Visit the Club Shop to purchase your season pass.

A Centenary Club pass allows you to soak up the atmosphere with your fellow supporters in a relaxed environment, with reduced queuing times for food and drinks, and live football on the television screens too.

Kiosks

Refreshment kiosks will be open for this game in all three stands. The Wrexham Lager Stand concourse and Mold Road Stand concourse kiosks will be serving a range of hot and cold drinks, alcoholic drinks, hot food and confectionary.

The revamped Jonesy’s Bar in the WREXRENT Stand will also re-open for this game.

We ask all supporters to use card payments where possible.

Match-day programmes

Printed match-day programmes will be available to buy from our sellers around the ground, at a cost of £3 each. Programme sellers will be situated within the concourse of the Mold Road Stand and WREXRENT Stand, as well as on the club car park outside the Wrexham Lager Stand.

Programmes will also be available to buy online from the club shop at shop.wrexhamafc.co.uk for delivery only, from Monday September 13.

An audio programme will also be available via the new WrexhamPlayer on the club website. Please look out for details on how to listen.

Bags/luggage

Please only bring necessary personal items with you, and only one small bag if essential. You can see a full list of prohibited items in our Ground Regulations.

Disabled supporters

Our disabled viewing platforms in the Mold Road Stand and WREXRENT Stand will be open for this game. Supporters who have been contacted to use the Mold Road Stand platform, should enter via the Mold Road Stand reception and use the lift.

Supporters who have been contacted to use the WREXRENT Stand disabled platform should enter via gate 12, where Disability Liaison Officer Kerry Evans will meet you and take you across.

Wheelchair supporters should enter via gate 12, to the left of the turnstiles on Mold Road, for the level entrance into the stadium. Kerry Evans, will be at the entrance to welcome supporters and answers any queries you may have.

We ask that all wheelchair users stick to their allocated spaces, due to the high demand for places this season. Ticket-holders in the Autism Friendly section should also use gate 12 – our designated quiet entrance. The refurbished sensory room will be open for this game.

Our audio-descriptive commentary service will also be available for this game. Headsets can be picked up from reception in the Centenary Club and the Mold Road Stand, and your commentators for the game will be George Randles and Alan Fox.

COVID-19 guidelines

Following the Welsh Government’s recent move to alert level 0, we ask that all supporters continue to remain vigilant and respectful of their fellow fans.

Masks are required in indoor areas unless you are exempt. Masks are optional in outdoor areas, and we ask all supporters to respect the decisions made by their fellow fans.

Where possible, when moving around the stadium, we ask supporters to be mindful of social distancing and to try to maintain it wherever they can.

Please also maintain good hand hygiene, use hand sanitisers where provided and avoid touching your face, handles or railings wherever possible.

You are responsible for deciding whether or not you should attend any match and, prior to attending each match, carry out a personal risk assessment based on your own age, health and susceptibility to infection and clinical vulnerability and of those in your household or support bubble (based on government guidelines).

You must not attend this game if you have been asked to self-isolate, and you should not attend if you or anyone in your household has developed any COVID-19 symptoms.

Please avoid unnecessary movement away from your seat, and wherever possible wait until gangways are clear to avoid queuing and crowded concourses as much as you can.

Other frequently asked questions

What time does the Club Shop open?

9am-6pm, but closed during the match.

What time is the ticket office open?

The ticket office will be open for on-the-day sales where available, and ticket collections until 2.45pm. There will be no collections after this time. All ticketing enquiries should go through the ticket office. Supporters in the Mold Road Stand can address any enquiries at the Mold Road Stand reception after 1.30pm.

What time will the turnstiles be open?

The turnstiles in all areas will be open at 1.30pm for this game. Please make every effort to arrive early in order to ensure all supporters get in before kick-off.

Where do I enter the ground?

Please enter the stadium via the entrance marked on your ticket and see above for entry points too. Turnstiles for the Wrexham Lager Stand are located via the main club car park, where the club shop is situated. Turnstiles for the Mold Road Stand are accessible from the street. Turnstiles for the WREXRENT Stand are located on the path between the stand and the Glyndwr University car park.

Can I pay using cash or card?

Both card and cash are accepted at the Racecourse Ground, however we are urging all supporters to use card payments where possible.

What if I have questions or need extra assistance?

If you have any questions or need extra assistance, please don’t hesitate to speak to a steward or any member of staff. They will be happy to help. Our full ground regulations can be viewed on the club website.


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