Skip to main content Skip to site footer
Fixture News

SUPPORTER INFORMATION | Buildbase FA Trophy Final, Wrexham AFC vs Bromley

Everything you need to know for the trip to Wembley Stadium

21 May 2022

Fixture News

SUPPORTER INFORMATION | Buildbase FA Trophy Final, Wrexham AFC vs Bromley

Everything you need to know for the trip to Wembley Stadium

21 May 2022

Wrexham return to Wembley Stadium for the first time since 2015 when they take on Bromley in the Buildbase FA Trophy, on Sunday May 22, 2022.

The match, which forms part of Non-League Finals Day and follows Littlehampton Town vs  Newport Pagnell, kicks off at 4.15pm.

Tickets for the match, which are available online only, can be bought from the Wrexham AFC eTicketing website. Please note, however, all ticketing for the event is being managed by TicketMaster and all supporter enquiries should be directed to them via the details below.

Please see the full list of Wembley Stadium’s ground regulations here.

Ticketing and entry

Tickets for the game at Wembley Stadium are available online, via our eTicketing website. Please do not travel to Wembley Stadium without a ticket.

In accordance with Wembley purchasing policies, supporters are able to purchase up to eight tickets per transaction.

Tickets are priced at £25 for adults and £10 for concessions.

A reminder on how to ensure your eTicketing account is active and up-to-date is available here, with further information on Wembley ticketing here.

Official coach travel is now off sale. There is a fixed departure time of 9am from the various sites on the day of the Final. Therefore, early arrival is strongly advised.

Please note that tickets for official coach travel are eTickets. Seats on the coaches are unreserved but supporters must board the specific coach number they have been allocated. Please work with our stewards, and your fellow supporters, to ensure a smooth departure and do not attempt to board another coach. Your coach number can be found in your email.

Further information on parking and departures for official coach travel can be found here.

Ticketmaster have a dedicated customer service phoneline and email support function. If you have any ticketing queries, you should contact Ticketmaster using the details below. Please do not attempt to contact the Wrexham AFC ticket office.

Wrexham AFC – Wembley ticket hotline

Sales enquiries: 08444 539111

Customer service: 03333 213109

Email support: https://wrexham.zendesk.com/hc/en-gb/requests/new?ticket_form_id=5105262330770

There will be a ticket office in operation at Wembley Stadium, and supporters can access this on the day of the game should there be any late issues with tickets.

Entry

Your match ticket grants you entry to both the FA Vase Final and the FA Trophy Final as part of Non-League Day.

General admission and hospitality both open 90 minutes before the FA Vase kicks-off, at 12:15pm (BST).

Please note, once you leave Wembley Stadium, there is no re-entry permitted.

Restricted bag policy

All ticketholders for the Buildbase FA Trophy Final are prohibited from bringing any bag into the stadium unless it adheres to the Wembley Stadium regulations, as outlined in full here.

Fans should note that bags will be checked at an outer cordon and a bag gauge will be used for any dispute on size. Entry of any non-compliant bag will be refused.

Bags will be searched and may be subject to an x-ray scan before entering the venue, and should be no larger than A4 Height 297mm (11.7 inches) Width 210mm (8.27 inches) Depth 210mm (8.27 inches). Please note that this means the overall bag size. Bags that are half-full and folded over to reduce their size will not be accepted.

Bags within the A4 size are not prohibited; however, they are all searched and this may slow down the entry process. Due to these enhanced searches and the additional time this may take on entry, supporters are encouraged to arrive to the stadium early.

If for any reason you require a bag that does not adhere to this policy, fans are asked to contact Wembley Stadium prior to match day at https://help.wembleystadium.com/support/tickets/new.

You will be issued with a certificate representing your right to take those items into the stadium, and will need to produce this certificate at the outer security bag cordon.

Supporter conduct

Wrexham AFC would like to remind supporters of the Club’s zero-tolerance stance towards unacceptable behaviour.

We are proud to be a welcoming family Club, and we are proud of the role we play in our community, and these values remain whether we are playing at the Racecourse Ground or away from home.

For clarity supporters should not under any circumstances:

  • Enter the field of play, at any time.
  • Throw objects, such as bottles and especially pyrotechnics
  • Bring, let alone use, pyrotechnics such as flares and smoke bombs to any stadium.

A full list of prohibited items can be found here.

Following recent incidents in the game, we would like to remind all supporters that we strongly condemn the use of smoke bombs and flares in football stadiums. Furthermore, supporters should never enter the field of play. This is a criminal offence.

As ever, the Club will work closely with the police to identify anyone involved in incidents of unacceptable behaviour, and those found to be in breach of ground regulations, or engaging in disorder or anti-social behaviour, face stadium bans.

Anybody attending Wembley Stadium should also note that the entire borough of Brent is covered by a public space protection order (PSPO).

It is an offence to drink alcohol in any public place after being asked not to do so by a Police Officer or Police Community Support Officer. Failure to do so can result in a fine of up to £500.

A Police Officer or Police Community Support Officer can:

  • ask a person to stop consuming alcohol
  • confiscate alcohol from people, even if the drinking vessel (such as a can, bottle or a cup) is unopened
  • dispose of any alcohol & containers in a person's possession

A PSPO aims to address problem street drinking, alcohol related anti-social behaviour & there is a focus on helping individuals with alcohol-related problems to access treatment.

Parking

Wrexham AFC have been allocated the West side of Wembley Stadium and supporter parking is in the PINK zone.

Supporter and coach parking can be pre-booked at the www.wembleyofficialparking.com website. Coach parking is charged at £120 per vehicle, minibuses are £75 and car parking is £40 per vehicle.

Travel information

Wrexham AFC’s official supporter travel has a strict departure time of 09:00 from the locations listed. These locations are Waterworld, Crispin Lane and Mold Road and you should double-check your ticket to ensure you leave from the correct location.

Public transport

London Underground

Transport for London will be operating an enhanced event day timetable on the Metropolitan and Jubilee underground lines from Wembley Park Station.

A normal service will be running on the Bakerloo line from Wembley Central Station.

London Overground

A regular London Overground service will be operating on the Euston to Watford Junction line through Wembley Central Station.

National Rail

Chiltern Rail will be operating an enhanced event day timetable from Wembley Stadium Station.

Traffic information

Supporters driving to the game should note that due to demolition work, the M6 motorway will be closed in both directions between the Junction 10 exit and entry slip roads from 8pm on Friday May 20 to 6am on Monday May 23.

The M6 Junction 9 Northbound entry slip road will also be closed to reduce congestion.

Traffic will be diverted up and over the junction on the M6 as a result, and supporters are advised that severe delays are anticipated. Please avoid using the M6 where possible.

Access information

Guests with access requirements who are looking to attend this weekend's Buildbase FA Trophy Final should note the information below, provided by Wembley Stadium.

Any enquiries should be directed to the Club's Disability Liaison Officer, Kerry Evans, via kerry.evans@wrexhamafc.co.uk.

TICKETING FOR GUESTS WITH ACCESS REQUIREMENTS

Wheelchair User Tickets: The price charged is equivalent to the lowest price category, with a complimentary ticket for a Personal Assistant/Companion who is seated next to them. Wheelchair user platforms are located across levels 1, 2 and 5, including in hospitality areas. If a wheelchair user is attending the match in a box, then two seats will be removed for each wheelchair user. A dedicated Customer Engagement Team will be deployed at all appropriate locations within the Stadium to assist as required.

Tickets for guests with other access requirements: The allocation of ambulant tickets are for visitors with disabilities who are not wheelchair users. They are located in level 1, row 31 and the ticket recipients will be required to climb 4 steps to access these seats.  Row 31 is above the wheelchair bays and therefore anybody standing in front will not block their view.

Acrophobia/Vertigo: Level 5 is the highest tier, which has a steep gradient and may not be suitable to sufferers of vertigo. It is recommended any supporter who suffers from this condition is allocated tickets in level 1.

TRANSPORT AND STADIUM ACCESS FOR GUESTS WITH ACCESS REQUIREMENTS

Accessible Parking: Blue Badge parking is available to purchase at a cost of £15.00 per space via www.wembleyofficialparking.com. From Blue Badge Parking, the Customer Engagement Team will be on hand to support guests with an airport style wheelchair pick-up/drop-off service and/or chaperone and directional assistance to the entry gates or seating bowl. Blue Badge Parking is allocated in Blue Car Park, which is connected to the North Eastern side of the stadium outer concourse by a bridge.

Shuttle Bus Service: This is available from Wembley Park Station to the Stadium and is complimentary, running on a rotational system.  The Wembley Customer Engagement Team will be on hand to support all guests with directions.

Access to the Stadium: Access is across level plazas with no steps & no ramps steeper than 1:20. Wheelchair users & other disabled spectators enter the Stadium with all other spectators, through the same turnstiles & through the same entrances. Access from Blue Badge Parking is across a bridge from the 3rd level of the car park.

  • From the North using either of the four lifts outside the Club Wembley Main entrance up to the Bobby Moore entrance.
  • From Wembley Stadium Station & Wembley Central Station (South West) access is across the White Horse Bridge & onto the outer concourse via Gate 3 in the South West corner of the Stadium footprint.

STADIUM FACILITIES FOR GUESTS WITH ACCESS REQUIREMENTS

Audio Descriptive Commentary: The Stadium operates a free of charge audio-descriptive commentary system, delivered by radio packs. These can be used anywhere within the seating bowl & can be collected from our information points once in the stadium. Each recipient will be required to fill in a personal hire form to use the equipment. Headphones are provided free of charge, but guests are welcome to bring their own, providing they have a 3.5mm jack.

Information Points and Customer Engagement Team: The locations of the information points inside the stadium are Team East: Level 1, Block 108 (near Gate G) & Level 5, Block 513 and Team West: Level 1, Block 137 (near Gate H) & Level 5, Block 540

The Customer Engagement Team wear red jackets with ‘Here to Help’ and are located in all the Information Points as well as roaming the stadium footprint.

Dog Spending Area: There is a dog spending area located outside Turnstile P. If a guest has an assistance dog, please speak to a member of the Customer Engagement Team in the event any assistance is required.

Sensory Rooms: We are pleased to announce that following discussions with Wembley Stadium, we have been able to advise from our own experience on the best use of their sensory rooms.

As a result, the rooms will be open to all supporters who require it. There is a capacity limit, but stewards – both from Wembley Stadium and our own friendly-face stewards, Nicky and Geraint, will be on hand to assist, and ensure rotation.

Each sensory room is divided into a lounge style area with seating, and an immersive space which contains equipment designed to assist guests with a wide range of sensory requirements.

Toilets and Changing Places: There are 147 RADAR Key toilets across the entire footprint of the stadium, and the Customer Engagement Team and Crowd Safety team can assist guests who do not have their own RADAR key. There are two Changing Places

Lifts: There are lifts to all levels of the stadium, as well as the Outer Concourse. Please speak to the Customer Engagement Team if you need assistance locating a lift.

Can’t make the game?

Live audio commentary will be hosted on WrexhamPlayer, for free – please register to access commentary.

A live text feed will be available on the Live Match Centre, as well as updates on our social channels.

Sunday’s match will also be broadcast live on BT Sport and S4C.


Advertisement block

iFollow Next Match Tickets Account